Effective Date: 09.29.2024

At CANDLE LIGHT HOLIDAYS d. o. o., we are dedicated to providing a smooth shopping experience. Please review our shopping policy carefully.

1. Ordering
To make a reservation, select your desired services and proceed to checkout. You will receive a confirmation email upon successful payment.

2. Payment Processing
We utilize Stripe for secure payment processing. Your payment information is securely managed to ensure the protection of your data.

3. Confirmation and Details
You will receive a confirmation email containing all relevant details about your reservation after your payment is successfully processed.

4. Final Sale Policy
All reservations and purchases are considered final sales. We do not support refunds or exchanges unless exceptional circumstances arise affecting your booking or purchase.

5. Customer Support
For any questions or concerns, please contact our support team at support@uniqueuniverses.xyz.